Delivery & Returns
What shall I do if I haven’t received my order?
All products are produced by small artisans and independent designers so we ask that you allow up to 28 days for delivery. Some items are made to order, this is stated on the website - extra delivery time may be necessary.
The same delivery time applies to the bookshop, many of our books are difficult to source. We try to keep them all in stock but we do not have the book(s) you have ordered there may be a slight delay.
If you have concerns about your order please contact us on 0208 341 9721 or email firstname.lastname@example.org
Can I return drygoods and books?
Yes, Selvedge’s returns policy requires goods to be sent back within 28 days of the date of delivery. Items must be returned in the same, saleable condition as received. The return form must be completed and this can be found attached to the delivery note with the parcel. Details of why the item was not suitable must be filled out and sent back with the item. Returns must be sent back by recorded delivery for which you must cover the cost.
For further information please read our full terms and conditions.