Subscriber FAQs
Where can I find the access code to the latest digital issue or blog content? All subscribers have been sent their latest access code. Please do check your emails including spam/promotions. If you are a print subscriber, the code will also appear on the envelope and on the masthead page (opposite the contents page) of your latest issue, posted out to you by the 20th. A new code is emailed to you each publishing day.
What is the difference between a subscription I buy for myself and one I buy as a gift?
A subscription you take out for yourself:
- is a personal subscription for our continuous subscribers
- auto-renews on a standing order
- both print and digital - start with the next published issue after subscription date - this cannot be changed (see issue dates below)
- can be managed by you via your account
- is not suitable as a gift as the email on the account receives both the account notifications and the digital editions
- print subscribers through the Selvedge website are also emailed a link to the online edition of each issue in their subscription
- you are emailed one week in advance of renewal as a reminder. Once the renewal payment has been taken, you are then in a new subscription term
- you can cancel your subscription at any time by logging into your account and pressing cancel. Cancellations finish at the end of the current subscription term and cannot be refunded.
- Login details - we are currently switching systems - personal recurring subscriptions taken prior to May 2023 can log in here. Those taken after May 2023 can log in here.
- You can select this type of subscription here.
A subscription you take out for someone else:
- is fixed-term and will not renew
- can also be taken for yourself if you prefer a fixed-term option
- starts with the current issue - this cannot be changed (see issue dates below)
- Print subscriptions are also sent a link to the online edition which will be sent to the email given on the subscription - if you would like to change the email to the recipient's email once the order has been placed, please email customerservice@selvedge.org with the order number and details.
- cancellations finish at the end of the current subscription term and cannot be refunded
- Printable gift cards can also be found on the Subscribe for Someone else page
- You can choose this type of subscription here
By taking a subscription you are agreeing to these terms & conditions.
Please note - it is no longer possible for us to process the old paper subscription forms and you will need to subscribe online, due to increased bank security checks.
What are the Subscriber benefits? All print and digital issue subscribers are emailed a link to the latest online issue on the 15th of each publication month, along with the Access Code. The Access Code you are sent gives you access to full online content, as well as one free talk recording per publication period and you can find details via the Subscriber Access page under the Subscribe tab on our website.
Please note - subscriptions taken through third party agencies do not receive the above additional benefits.
How do I view my digital issues? You will be emailed a link and an Access Code to access the digital edition of each issue in your subscription (starting with the next published issue) as they are published to download to your device - see publishing dates below.
When is Selvedge Magazine published? Our digital publishing dates are 15 February, 15 April, 15 June, 15 August, 15 October and 15 December. Print issues are mailed to subscribers by the 20th. For delivery estimates please see here.
How do I receive my new subscriber gift? If you are a new subscriber (of a 12 month print subscription only) you can select your tote at the checkout. Please note that customs charges may apply.
How do I change the address or payment method on my subscription? You can log into your account where you can see all the details of your subscription and make any changes to your address or payment method if required. Please ensure you also 'edit' your subscription and select your new address for delivery.
- Login details - we are currently switching systems - personal recurring subscriptions taken prior to May 2023 can log in here. Those taken after May 2023 can log in here.
My Selvedge issue has not arrived or arrived damaged. Can I get a replacement copy? If your magazine does not arrive or arrives damaged, email customerservice@selvedge.org within 90 days of publication and we will send you a complimentary replacement.
Can I get a student discount? Students enjoy 40% off our fixed-term/gift subscription prices, which start with the current issue. To qualify for a student subscription you must have a verifiable school or university-issued email address. You can take a student subscription out here.
How do I purchase a subscription for a school, institution or agency? For a print subscription please contact customerservice@selvedge.org for subscription details. Alternatively, please click here to purchase a digital subscription.
How do I view the Selvedge archive? The back catalogue is not provided as part of any subscription from us. Back issues are available for purchase here.
Does the subscription price include shipping? Yes, subscription prices are inclusive of shipping. We use standard international shipping/second class post on our subscription issues and no tracking is available. For delivery times please read here.
Will I have to pay customs charges? Your country may levy import charges depending on the country of origin and the product being imported.
Where else can I purchase Selvedge Magazine? Selvedge is stocked in selected stores, galleries and museums around the world. We recommend that you contact the stockists before your visit to check availability. See a list of stockists here.
To become a stockist, please contact customerservice@selvedge.org.
How do I enter a competition? You don't need to sign in to enter the competitions. Entry to the competitions can either be found by clicking the link sent regularly in the newsletters, or, as a subscriber with your current Access Code, via the Subscriber Access page under the Subscribe tab on our website.